On Demand Tech Support

The technology used to provide managed services support is exceptional and provides us the ability to manage systems and infrastructure in a proactive manner.

However, smaller practices need a Tech superhero every now and then….and we are here to save the day!

Guided Tech Support

Superior Support - Shared Services Model

Guaranteed SLA

4 Hr ticket response time- Guaranteed

Web Based System

Raise tickets online or from your computer using chat.

Dashboards

Web dashboards available to track all open/ closed tickets and serice levels

Proactive Monitoring

Our technology is smart enough to detect issues before they happen.

Remote or On Site

Support available based on the ticket/ issue.

Flexible Pricing

Our prices are available as managed service or purely on demand hourly model

Tech Support

Multi tiered plans available based on your needs. All plans come with the service level guarantee, free Antivirus protection and tools to monitor your IT infrastructure using apps.

Design & Deploy

Remote Access for employees, Backup management, VoIP Phone solutions, WiFi etc. We will help design and deploy these solutions in your practice. Project based fee will apply depending on the scope of work.

Cloud Solutions

Reduce your capital costs and improve security by moving your Server or software to the cloud. Secure solutions are available now to move file sharing to the cloud. Project based fee will apply depending on the scope of work.

Infrastructure as a Service

Lease Hardware and software and never ever worry again about any upgrades. We provide 4 year plans on hardware and pay as you go models for Microsoft subscription to PC and server OS.  All for a subscription which saves you the precious investment $ you can use elsewhere.

IT Procurement & Installation

Need to purchase new computers, laptops, printers, scanners, switch, router or a new medical equipment which needs to be hooked up. We offer procurement & installation services for all such special needs. Cost of the equipment plus charges for time apply.

Security & Compliance

HIPAA & data security assessment for medical practices. Recommendation on processes and controls which will help you stay compliant. Flat fee depending on the number of IT assets. Reach out for a quote.